I guess it has been a long while since I have been to a polyclinic. Gone were those days where you get a hot stuffy waiting area with “pissed off” looking staffs (including doctors and nurses) giving you the feeling that every single question you asked them were stupid, dirty toilets…the list goes on.
So when I popped over to Ang Mo Kio Polyclinic on Thursday to check out this growth thingy at the sole of my left foot which I thought was either a wart, corn, herpes, fat, etc, I was pleasantly surprised to find out that polyclinics changed so much. The only problem I encountered was the number of people waiting to be registered. About a hundred or more people of all sorts thronged the waiting area and all carrying a queue ticket. Prior to my visit, my mum adviced that the best time to visit such places would be around 10′ish to 11′ish where the queue would be shorter, which made me wonder how long I would have waited if I was there at 8am.

And there were more people waiting at the other side…fwah!
Once I got my queue number, I compared it with the number currently being served and almost passed out…a little under a hundred before me. Then again, I cogitated if I should have passed out instead considering that they could put me ahead of the queue…but nah…I should be honest!
Anyhoo, the staff there were superbly courteous and always smiling. I mean they were just so nice to me…and to think that the IMF event was over a long time back. Take the guy issuing the queue ticket for example, he explained clearly, fully and oh so courteously when I asked him what the procedure would be after taking this ticket.
About an hour and a half or so later, conterminous with my trip from Taichung Railway Station to Puli, Dr Kannan buzzed my number and upon entrance, he gave me this nice and friendly smile. He explained to me in detail on what my growth was, which by the way is a callus, basically a case of thick skin (yeah, I have always known to be thick skin, but not physically) and even drew a diagram to show differences between a corn, wart and callus.
After taking his advice on going to Changi General Hospital instead of the National Skin Centre for a “day surgery” (or what he calls it) to remove the callus, he sent me on my way to another nice lady who helped me faxed the request for appointment. Ironically, she said I was a very nice and patient patient (pund intended). “Woah lady, you all have been pretty sweet to me.” Guess I have never been pampered by a medical staff before eh?
So yeah, my trip to the polyclinic has been pretty much indefatigable and I would like to give a thumbs up to the people behind re-inventing the polyclinics…very sagacious…
Well done folks!!
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